My VM is now blank

D

Dreamy

Member
after installing Avast antivirus I cannot start my XP as it is coming up with a black screen. I did a system restore and still nothing. I can boot into safe mode and see everything but canot boot into reg. mode. Can anyone help?
 
Cannot boot my VM

I just installed Avast antivirus and now I cannot boot into my VM. I tried to restore but still nothing. All I am getting is a black screen. Also tried restore and still nothing. I can open in safe mode but not regular mode. Can anyone help please?
 
Being able to boot into Safe Mode is good news.

Now, try to uninstall Avast while in safe mode and see if regular mode is working again. If it's not, try to uninstall Parallels Tools in safe mode. If booted fine in regular mode, try to install them again.

Best regards,
Tim
 
How do I uninstall parallels tools ? The Avast is not there since I did a system restore. Did that in safe mode now but still same problem. Tried to reinstall OS but it keeps rebboting into the 39min syndrome even though it is finalized. How can I reinstall the OS and still keep my applications so I do not have to reinstall those.
 
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