My Windows 10 is automatically shutdown after a period of time.

Discussion in 'Windows Virtual Machine' started by VinhN, Jun 7, 2017.

  1. VinhN

    VinhN Bit poster

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    Hi all.
    Do you guys know why my Windows 10 virtual machine is automatically shutdown after a period of time without doing nothing? I've tried to configure from Parallels but it turns out no results at all.
    Thanks
     
  2. SerMont

    SerMont Member

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    31
    I have the same
     
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    Hi @VinhN, please let us know how long have you been facing this issue? Are you using Parallels Desktop 12 for Mac?
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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  5. VinhN

    VinhN Bit poster

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    I observe it frequently, but this issue happens randomly so I don't know which is the root cause.
     
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    3,158
    Hi @VinhN, please try steps below:
    1. Start your Windows virtual machine -> click on Start and type in the "Search" box "cmd" -> on the top of the list please right click on the "Command prompt" and choose run as administrator
    2. In the Command prompt window please type the following command:
    sfc /scannow and hit Enter.
    3. Once the system scanning finished please restart your VM and check the issue.
     
  7. VinhN

    VinhN Bit poster

    Messages:
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    Thanks for your solution. However I still observe the same issue that my Windows VM is shutdown after a random period of time, so the issue is still persists
     

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