Need my Parallels Desktop 10 re-activated

Discussion in 'Installation and Configuration of Parallels Desktop' started by DaleK1, Oct 15, 2017.

  1. DaleK1

    DaleK1 Bit poster

    Messages:
    2
    Had to backup and restore from time machine and need my PDM 10 license reset. And of course the only recourse is to come here and ask for it. I assume it is a ploy to get people to just pay the Parallels upgrade tax instead of actually providing a way to move from one mac to another.
     
    DaleK1, Oct 15, 2017
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
    If you wish to use the new version then you can purchase a paid upgrade or continue using the same version which you have with compatible macOS X.
     
    Ajith1, Oct 15, 2017
    #2
  3. AndreasH8

    AndreasH8 Bit poster

    Messages:
    2
    I don't know how to start a new threat, therefore I'm using this one.
    I have a smiliar problem, the GPU of my old mac is defect, an I installed a backup on a new Mac.
    Could you reset the my license of my PDM 10?
     
    AndreasH8, Oct 20, 2017
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @AndreasH8, we have checked the records and made necessary settings for the license key. If the issue persists, please open Terminal end execute this command: prlsrvctl activate-license-online and let us know how it works.
     
    PaulChristopher@Parallels, Oct 20, 2017
    #4
  5. AndreasH8

    AndreasH8 Bit poster

    Messages:
    2
    It worked out, Thanks
     
    AndreasH8, Oct 20, 2017
    #5
  6. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    450
    Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     
    Meenakshi@Parallels, Oct 20, 2017
    #6

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