Need reset of my licence (move to new Mac)

[pjboud]

Hi, I just signed out of my Parallels Desktop 15 licence from old Mac and uninstalled the app. But I can't activate on my new Mac. It asks me to buy a new licence. Could you please reset my licence?
Thank you,
Paul

 

[Maria@Parallels]

Hello, your Parallels Desktop 15 has been reset, please check the issue.

 

[pjboud]

Thank you Maria. Issue resolved.

 

[Jodok01]

Cannot activate purchased Parallels 8 on my repaired Mac. Key ends on: WK6H10

 

[Maria@Parallels]

Cannot activate purchased Parallels 8 on my repaired Mac. Key ends on: WK6H10

Hello, we've checked your account frank@th****-to-c**e.com but unfortunately haven't find any key associated with it. Could you please share with us your license key or email address which you've used for the license registration.
Please reply us back via the private message.