Need to Renew Subscription But Its Not Happening !!

hi
I too am having this issue...help...ugh!!
can anyone share how you renew an expired subscription? my attempts so far are not successful.

 

Hi, im having the same issue as above. I need to renew my subscription urgently. Please help!

 

@TomM29 go to paralles.com support report your problem their https://www.parallels.com/support/

 

!!!!!!! I have to join this thread. I wish there was better support on this topic of trying to renew a subscription and getting a partial confirmation, promising an email and then nothing. Under support there is no offer of a"ticket", just facebook messaging and Twitter which I do not use. Everything else is greyed out. Please confirm that I am paid up and reflect that in my account page. Or actually send an email confiring this.

 

I have the same issue, have updated the payment info 3 times already.

 

I am having this problem. I enter my payment info and it sends me an email saying it was declined with all cards I have tried.

 

If anyone is having this issue, my solution was not to renew, but rather just pick out the subscription and buy it again.