Network connection constantly drops when idle

Discussion in 'Windows Guest OS Discussion' started by jdxjohn, Jul 6, 2022.

  1. jdxjohn

    jdxjohn Bit Poster

    Messages:
    44
    I've had this problem for years across several versions of Parallels and Windows updates, and several MacOS versions on 2 separate Macs (when I upgraded):
    • when the VM is started the network connection is lost within 30s.
    • Any time the network is not being in use, it drops within 30s
    upload_2022-7-6_12-27-10.png

    If I run a constant ping or have a VPN/RDP connection to keep the network connection active, it never drops. The moment I stop using the network, this happens every time. I have to disable and enable the network from control panel -> network connections.
    upload_2022-7-6_12-27-30.png

    I have tried several things and reported this in the past but never found a solution. Why is this happening?
     
  2. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    437
    Hello jdxjohn, please refer to the knowledge base article to troubleshoot the network issue on Parallels Desktop. Thanks
     
  3. jdxjohn

    jdxjohn Bit Poster

    Messages:
    44
    I am pretty sure I tried all those things already
     
  4. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    437

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