Network Error help!

K

Kevin@ND

Bit poster
I'm running parallels on my MacBook Pro. I have Windows Vista installed and running. When I attempt to open an Excel or Word file (only 2 Office products I ever really use), I receive the following error message:

Windows cannot access \\.psf\Home\Documents\(file name)

The details provide me with:

Error code 0x80070002
The system cannot find the file specified.

This is extremely frustrating. Has anyone had this problem?

Thank you for your time.
 
The version of Parallels is important here. Is it 3.0 or 4.0?

If this is 3.0, you can try the following:

1. In Windows guest OS, navigate to Start -> Control Panel -> Network connections.
2. Right-click on the "Parallels Network Adapter" icon and choose properties. Click "Install" -> "Add client" -> "Have disk"
3. point to the following file: "C:\Program Files\Parallels\Parallels Tools\PrlNP.inf" and install it.

If this is 4.0, try manually reinstalling Parallels Tools (uninstall it from Add/Remove Programs first). If this would not help, I would suggest to submit a support request at http://www.parallels.com/support/desktop/
 
I am using 4.0. I just uninstalled Parallels Tools and now I cannot properly start Windows because it is saying it cannot find my ethernet driver (not sure what that means). I tried to reinstall Parallels Tools but it says it cannot find the driver. Now I cannot access any of my files. What now??
 
I have the same problem as the Kevin@ND I can start up my guest os (Windows 7) but it doesn't install a proper network adapter. Any help?
 
Greensauce said:
I have the same problem as the Kevin@ND I can start up my guest os (Windows 7) but it doesn't install a proper network adapter. Any help?
Click to expand...

Is networking available? If it doesn't, most likely Parallels Tools are not installed.

If networking is available but you see a yellow '!' sign on network-icon, then it is a known minor issue. Please ignore it so far, it doesn't affect anything
 
More on Network Error

I'm experiencing a similar problem to Kevin, but it's clearly not a missing adaptor. (I'm running (recently updated) Vista on Parallels 4.0.3846, on a MacBook Pro with 4GB RAM, of which 1.8GB is dedicated to Parallels.)

I spend much of my day using Excel 2008 in Parallels, in conjunction with all the usual OSX apps. In general, I'm quite happy with how nicely these integrate. Networking used to work perfectly, but something changed in an update to Parallels or Vista about 6 weeks or so ago.

If I haven't used cross-environment networking recently (roughly, within about 10 minutes, I think) the first attempt always fails. For example, if I right click a "docx" file in Finder to open with "Microsoft Word.app", the app focus switches to Parallels, but the file doesn't open. Instead I get a "Network Error" box and have to dismiss it. If I try a second time, it always works.

Similarly, if I try to save a file in Vista to the "network" Mac disk (on the same machine, but "network" from Vista's perspective) it often fails the first time but succeeds the second time.

It seems like the network connection is timing out, or some component is decached and doesn't load quickly enough. Just wild guesses, though...

Any advice would be greatly appreciated!

cheers,
Rich
 
Hi,
I'm ILAN from Paris, France.
I have exactly the same problem !
When I try to open an excel or a word file, it fails the first time, it seems the file cannot be find on a \\.psf... folder.
It's OK the second time I open the file. It's really annoying. Does Parallels 5.0 solve this bug ?

thanks in advance.
ILAN
 
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