Network just stops working in Windows after a while...

[Steve McNiven-Scott]

I have the VM BASICALLY stock settings, shared network.
If I just leave it all running, randomly the Windows 11 VM will just show no network.
- Sometimes I can still open a browser and navigate places
- Other times I literally have no network
- Host OS is Hardwired to 1.5Gig fibre, MacOS still has network
- Rebooting the VM does nothing, but rebooting the Host OS, does get the VM network back

I tried contacting support but every response is basically like they're treating it as if the network just NEVER works\worked... I can't get them to understand it STOPS working. Cut and paste stuff.

Anyone else? Rebooting is fine I guess, but I'd rather not

 

[Pramesh Boodadoo]

I have the VM BASICALLY stock settings, shared network.
If I just leave it all running, randomly the Windows 11 VM will just show no network.
- Sometimes I can still open a browser and navigate places
- Other times I literally have no network
- Host OS is Hardwired to 1.5Gig fibre, MacOS still has network
- Rebooting the VM does nothing, but rebooting the Host OS, does get the VM network back

I tried contacting support but every response is basically like they're treating it as if the network just NEVER works\worked... I can't get them to understand it STOPS working. Cut and paste stuff.

Anyone else? Rebooting is fine I guess, but I'd rather not

Hello,
For us to further investigate this issue, while reproducing the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
Thank you.

 

[Steve McNiven-Scott]

I will do that next time it happens, thanks!

 

[Nickv5]

I have the same problem. It's made my VM unusable. Reported with ID 453858255.

 

[Steve McNiven-Scott]

I have the same problem. It's made my VM unusable. Reported with ID 453858255.

Yeah, support wants me to reinstall parallels... no thanks that won't fix it

 

[Steve McNiven-Scott]

@Pramesh Boodadoo ...and movement? I'm about to reboot the machine because this happened again, support is kinda useless. They want to schedule a call to see it, but I can't schedule it when it happens randomly.

 

[ReneB8]

Same here. Force-Quit Parallels on the Mac en start the VM again.
Support just doesn't respond.

 

[Nickv5]

I switched to "Bridged Networking" and it fixed my problem. I'm sure this won't work for some people (and it's not really a "fix", just a workaround) but I did it and I'm happy I can move on.

 

[ReneB8]

Nickv5, I can't use Bridged, because of a VPN running on my Mac host.
But I might have found a temporary fix: Just add a second "Shared Network" adapter in Parallels Control Center with the default values.
At least in the last 24 h I did not encounter any issue. Let me know if that works!

 

[Steve McNiven-Scott]

@Nickv5 What's the difference (in a nutshell)?

@ReneB8 It's quite irritating, Brand new Mac, new install (no migration), new install of parallels, new Windows 11 ARM VM... support just wants me to reinstall everything, like FORGET that, it's my work box. This is clearly a Parallels issue that nobody above L1 support seems to know about, or care to address. If it was JUST ME... okay, but all of us here have the same issue, so it's not.

 

[Steve McNiven-Scott]

Nickv5, I can't use Bridged, because of a VPN running on my Mac host.
But I might have found a temporary fix: Just add a second "Shared Network" adapter in Parallels Control Center with the default values.
At least in the last 24 h I did not encounter any issue. Let me know if that works!

Can you keep us updated?