Never ending Resetting!

J

Junehao

Bit poster
My VM is running Windows XP Pro and it got frozen in Rhino3D, hence the whole Windows has no response. I select "Reset" from the Parallels Desktop menu, the VM start resetting and just keep running... for several hours...and still running (or it's already frozen? I can't tell.)

Since the VM is in never-ending-resetting (or frozen), I wanted to add a new VM from the existing VM file but it didn't allow me.

How can I stop the resetting process? Or how can I remove the halting VM? Please help!

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Mac OS X 10.7.3 on MacBook Pro 2.2 GHz Intel Core i7, 8GB RAM
Parallels Desktop 7.0.15094 (rev. 749908). The VM has just upgraded to the latest Parallels Tools.
 
Fist of all you can try to open Virtual Machine menu and click STOP option. If it does not help - open Termina app on Mac, find prl_vm_app process and kill it. It should help
 
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