If we are currently covered by the upgrade insurance. Do we have to pay $75 for each user license or can we just pay the upgrade price? I really don't like the cost per user license scheme you are adopting. It's going to cost me way more then I currently pay.
Hi I just got the email too and this is terrible news for us. Our costs would go from around £900 for 80 users to around £4000, which makes the gap between Citrix and 2X much much closer and therefore why don't I just use Citrix. Especially as Citrix has a SPLA license agreement to spread the cost. I was currently building a solution with 2X as a Thin Client provision and now I have to have a long think about Citrix or Ericom to replace this. Cheers David
Hi Customers covered by a valid Upgrade Insurance are entitled to upgrade to version 11 for free without any additional or hidden costs. Once the Upgrade Insurance expires and a renewal is needed, the Upgrade Insurance Renewal will be at $19 per user. The user based pricing model offers the flexibility to license the required number of concurrent users, without any restriction on the number of servers, gateways and publishing agents. We also offer SPLA licensing for Service Providers. For more information, kindly contact our sales department on sales@2x.com and we will provide you with the necessary pricing information.
Hi Owen, Can you clarify if ASXG is really licensed per concurrent user (not connection)? Say a user (username=user@domain) is running multiple applications on multiple servers on the same farm. Will only one license be consumed? How about with Linux clients? Currently one connection is consumed for each application a user runs. Will ASXG 11 only consume one license for user@domain? Also, I've been trying the beta and every single user consumes a license, and the license count does not decrement when he logs off. Is this a bug? Thanks
Hi ricdgr Thank-you for your post. I confirm ASXG V11 is licensed per connection. Hence if you are running multiple applications on 2 devices using the same user, that will consume 2 users off the license. I also confirm that by design, the license count is not decremented immediately after the user logs off.
Hi Owen, About the concurrent model, I'm not seeing exactly the behaviour you are refering to. Every single application I start from a Linux client is taking a license. So, they are not being accounted by device+user as in your example, but app+user+device. So, one user on one device can consume way more than 1 license. Is this a bug, or by design? About the license count, I never saw them being released on the beta. The counter on the info page is showing me the total number of different user/device/app that connected since I installed the software. My maximum concurrent connections were 2, but I see 10 on the counter. And I never saw the counter decrement since I'd installed the software, about 2 weeks ago. Regards.
I've just double checked that launching multiple applications from a Linux client will only consume 1 user license in ApplicationServer XG V11. Kindly ensure that you are running the latest Beta.
Hi OwenB. I'm currently running 1804, so not the latest beta. But I plan to upgrade today. I don't quite understand the license count. Now, went to the server and saw it decremented by 1 user (presently 8). But I only had 2 users there for the last day. I will enable logging so that I can get more detail.
What I am curious of is how many "concurrent users" my current licensing translates to. We own four TS Agents. Is it none? Is it as many as we need? Is it 80 per server? Something else? If we have to pay $75 for each user after we bought the four Agents at a steep price, we will be annoyed and might look at something else. If it's just $19 per user, I think we'll be okay with that. But how do you determine the number at $19 and the number at $75??? -Matt
Hi Matt I suggest you get in touch with our Sales Department for updated pricing information especially if you had purchased upgrade insurance prior to V11.
I'm quite amazed to notice that that 2X changed again their license model... 2X v11 was announced as Per-User, without any limits on the number of servers. This was why it was way more overpriced than v10. But now it seems that 2X changed their mind. And now, there is not only a limit on the number of concurrent users, but also a limit on the number of gateways and terminal servers. if I remember correctly, ASXG v10 SMB would allow 80 concurrent users on a single TS with a single Gateway. Priced ~1000€. Now, with v11, the same 1000€ allow you only 15 users on the same single TS and single gateway. :roll:
I fully understand the change you are now doing: But you SOLD a per-user license with unlimited servers, and now are limiting the servers to 1 or 2 (for PRO and SMB) to existing customers?!?! How is this fair, or even legal?! Do you have any explanation for that?! What exactly is the advantage of the new licensing scheme?! Pay more for less?! How can I keep trusting 2X when they decide, unilaterally, to change their license scheme mid-term a product lifetime? Am I supposed now to re-engineer my server farm, my silos, etc, because 2X just changed their mind?!?! For sure the next statement, that curiously was written by you, no longer applies:
We to are hit by this new licensing model, which forces us to "temporarily" deal with it. But we have thought about moving to a competing product and this move by 2X is going to make that decision final. No wonder they (2X) are not commenting this thread further!
Dear all We have released ASXG V11.1 with a simplified licensing scheme based solely on concurrent end-user sessions and no limit to the number of servers. Kindly check this post for further details: viewtopic.php?f=3&t=29298&p=60304#p60304
Hi This is great news and very welcome. Since Version 11 has been out I think the licensing model has changed 3 times in total, is this new model your long term one now? If you changed back to say the SMB and Pro package after I purchased the current simplified model how would I lose my unlimited server rights? Just a concern based on all the license changes recently, still not a big fan of the minimum purchase of 15 licenses, Citrix becomes more attractive if one of my customers needs just 4 licenses..
