Not able to move my license.

B

BjarneB

Bit poster
Hi!

I have a valid license that I try to move to my new MacBook Pro 16.
I have done this before according to your instructions. Logging out on the old computer (thereby releasing) ant thereafter trying to enabling on the new.

I can see that the license is released as it appears in the new dialog. But I am not allowed to use it. (img 1 - limit reached)

If I re-enable it on the old computer it (no problem as you can see on img 3) it is not visible on the new.

What to do?

Bjarne (bjarne@bulow.de)
 

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BjarneB said:
Hi!

I have a valid license that I try to move to my new MacBook Pro 16.
I have done this before according to your instructions. Logging out on the old computer (thereby releasing) ant thereafter trying to enabling on the new.

I can see that the license is released as it appears in the new dialog. But I am not allowed to use it. (img 1 - limit reached)

If I re-enable it on the old computer it (no problem as you can see on img 3) it is not visible on the new.

What to do?

Bjarne (bjarne@bulow.de)
Click to expand...
We have reset the license. Try to activate again and check.
 
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