^ + number key to switch Spaces causes number to show up in VM

Discussion in 'Windows Guest OS Discussion' started by jkwuc89, Sep 22, 2010.

  1. jkwuc89

    jkwuc89 Bit Poster

    Messages:
    97
    I use ^ + number keys to switch between my OS X Spaces. When I do this to switch away from my Windows 7 VM running full screen in Space #2, the number for the number key I pressed shows up in the Windows application with the input focus. For example, if a command prompt window is the active Windows application, pressing ^ + 1 to switch from space #2 where the VM is running to space #1 will cause 1 to show up in the command prompt window. This behavior is new in Parallels Desktop 6.

    Support ticket #1001064 has been submitted for this issue.
     
  2. jkwuc89

    jkwuc89 Bit Poster

    Messages:
    97
    Here are the steps to follow to reproduce this issue:

    1. Configure Spaces for 4 different spaces.
    2. Configure Spaces to switch spaces using ^ + number keys
    3. Run Windows 7 as a full screen VM inside space #2
    4. Inside the VM, start Notepad and make sure that Notepad window is the active window inside the VM.
    5. Press ^ + 1 to switch to space #1.
    6. Press ^ + 2 to switch to space #2 where the VM is running.
    7. Press ^ + 1 to switch to space #1 again.
    8. Press ^ + 2 to switch to space #2 where the VM is running. Notice that the number 1 has appeared inside the Notepad window.
    Repeat steps 7 and 8 and you will see that a 1 is appearing inside Notepad each time these steps are done.

    OS X is properly using ^ + number keys to switch spaces. However, Parallels is incorrectly treating ^ + 1 as though I pressed the 1 key by itself. This issue did not occur in Parallels Desktop 5. This issue is new to Parallels Desktop 6.

    Attempts to change/enable/disable various keyboard related preferences in Parallels and for the VM did not fix this issue.

    Has anyone else run into this?
     
  3. Alexander Haltman

    Alexander Haltman Parallels Developers

    Messages:
    98
    Hi, jkwuc89.

    We have reproduced this issue in our labs.
    This behavior affect all customers of PD6 and we will fix it as fast as posible.
    Thank you for feedback.
     
  4. Jeremy Bernstein

    Jeremy Bernstein Bit Poster

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    38
  5. jkwuc89

    jkwuc89 Bit Poster

    Messages:
    97
    This issue is fixed in the latest Parallels Desktop 6 build.
     
  6. Jeremy Bernstein

    Jeremy Bernstein Bit Poster

    Messages:
    38
    In that case, the issue cited at the link is still present in Parallels 6.
     

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