Old Activation Key

Discussion in 'Installation and Configuration of Parallels Desktop' started by AnhT5, Aug 5, 2023.

  1. AnhT5

    AnhT5 Bit poster

    Messages:
    2
    I am now getting the prompt to enter an the new key and an old key (?).
    Then I get to the error message: The previous activation key has not been accepted by the license server.

    I cannot find my old key. I accidentally purchased the updated edition before purchasing the full version.
    Can you help me get the refund and then I purchase the full version?

    Thank you!
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    326
    Hello @AnhT5
    Kindly check your personal message.
    Regards,
     

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