OLD PRODUCT KEY

Discussion in 'Installation and Configuration' started by MJN, Jul 10, 2022.

  1. MJN

    MJN

    Messages:
    3
    Hi, please assist me with an issue im having with parallels. I just purchased the premium version yesterday 07/09/22 and as im entering the product key, it is prompting me to attach an old product key to which i dont have any copy of. I've tried looking at my email registered when i was trying the free version but nothing. Please help me sort this out as soon as possible so i can continue with my job. thank you.
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  2. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    302
    Hello, please be informed that in order to activate Parallels Desktop for Mac Upgrade license you must have a Parallels Desktop legacy permanent license to act like the previous version key while activation.
     

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