Outlook PSTs cannot be opened shared folder or in C:\ - build 9310 & 9344 Win7+2010
Hi Parallels,
[PLEASE REFER TO THIS THREAD - the beginning of my problem. http://forum.parallels.com/showthread.php?t=99811&page=2 ]
-----------------------------------------------------
When I upgraded to 9344 last month, my Outlook 2010 could not open my PSTs on shared mac folder.
So I downgraded to 9310, and it seemed to have fixed the problem - UNTIL LAST NIGHT, that is.
This morning, turned on my computer (having done nothing different!!!!), opened Outlook and TWO of my PSTs could not be opened. [Still Build 9310]
So, this morning I decided to upgrade to 9344 with the patched Tools.
I installed 9344, and installed the updated Tools as directed on the forum here [http://kb.parallels.com/en/8296] .
My Outlook STILL CANNOT OPEN the two of the psts.
PST A = only 80Mb
PST B = only 15Mb
-----------------------------------------------------
AS THE FULL-ACCESS PRIVILEGED ADMINISTRATOR, I TRIED: [After upgrading to 9344 +new Tools]
-----------------------------------------------------
* Copying my PSTs to PC C:\ then trying to "reinstate" them to my email accounts inside Outlook
It didn't work.
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file C:\Folder\mymail.pst
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file \\.psf\Home\Documents\Outlook Files\mymail.pst
SAYS "The file \\.psf\Home\Documents\Outlook Files\mymail.pst is not an Outlook data file (.pst)."
* In Outlook Account Settings, double clicked the pst in question.
SAYS "An unknown error occurred, error code: 0x80040119.
-----------------------------------------------------
I TRIED EXACTLY THE SAME AGAIN after downgrading back to 9310.
AS THE FULL-ACCESS PRIVILEGED ADMINISTRATOR, I TRIED: [no new Tools]
-----------------------------------------------------
* Copying my PSTs to PC C:\ then trying to "reinstate" them to my email accounts inside Outlook
It didn't work.
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file C:\Folder\mymail.pst
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file \\.psf\Home\Documents\Outlook Files\mymail.pst
SAYS "The file \\.psf\Home\Documents\Outlook Files\mymail.pst is not an Outlook data file (.pst)."
* In Outlook Account Settings, double clicked the pst in question.
SAYS "An unknown error occurred, error code: 0x80040119.
-----------------------------------------------------
I have not done anything different. I had put my laptop to sleep, went to bed, woke up, turned on the laptop.
The only thing was, that for some unknown reason I had to "hard restart/reset" the laptop (via powerbutton) because laptop went "blank" - i.e., wouldn't wake up from sleep.
I had Parallels and Outlook open last night when I put it to sleep.
I have done that many times without any problems the next day, what so ever!!!!
And of course there shouldn't be any issues doing that!
-----------------------------------------------------
Please kindly assist. Please urgently.
Hi Parallels,
[PLEASE REFER TO THIS THREAD - the beginning of my problem. http://forum.parallels.com/showthread.php?t=99811&page=2 ]
-----------------------------------------------------
When I upgraded to 9344 last month, my Outlook 2010 could not open my PSTs on shared mac folder.
So I downgraded to 9310, and it seemed to have fixed the problem - UNTIL LAST NIGHT, that is.
This morning, turned on my computer (having done nothing different!!!!), opened Outlook and TWO of my PSTs could not be opened. [Still Build 9310]
So, this morning I decided to upgrade to 9344 with the patched Tools.
I installed 9344, and installed the updated Tools as directed on the forum here [http://kb.parallels.com/en/8296] .
My Outlook STILL CANNOT OPEN the two of the psts.
PST A = only 80Mb
PST B = only 15Mb
-----------------------------------------------------
AS THE FULL-ACCESS PRIVILEGED ADMINISTRATOR, I TRIED: [After upgrading to 9344 +new Tools]
-----------------------------------------------------
* Copying my PSTs to PC C:\ then trying to "reinstate" them to my email accounts inside Outlook
It didn't work.
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file C:\Folder\mymail.pst
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file \\.psf\Home\Documents\Outlook Files\mymail.pst
SAYS "The file \\.psf\Home\Documents\Outlook Files\mymail.pst is not an Outlook data file (.pst)."
* In Outlook Account Settings, double clicked the pst in question.
SAYS "An unknown error occurred, error code: 0x80040119.
-----------------------------------------------------
I TRIED EXACTLY THE SAME AGAIN after downgrading back to 9310.
AS THE FULL-ACCESS PRIVILEGED ADMINISTRATOR, I TRIED: [no new Tools]
-----------------------------------------------------
* Copying my PSTs to PC C:\ then trying to "reinstate" them to my email accounts inside Outlook
It didn't work.
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file C:\Folder\mymail.pst
SAYS "File access is denied. You do not have the permission required to access the file C:\Folder\mymail.pst"
* Going into my Outlook Account Settings, then "adding a new data file" - point to the file \\.psf\Home\Documents\Outlook Files\mymail.pst
SAYS "The file \\.psf\Home\Documents\Outlook Files\mymail.pst is not an Outlook data file (.pst)."
* In Outlook Account Settings, double clicked the pst in question.
SAYS "An unknown error occurred, error code: 0x80040119.
-----------------------------------------------------
I have not done anything different. I had put my laptop to sleep, went to bed, woke up, turned on the laptop.
The only thing was, that for some unknown reason I had to "hard restart/reset" the laptop (via powerbutton) because laptop went "blank" - i.e., wouldn't wake up from sleep.
I had Parallels and Outlook open last night when I put it to sleep.
I have done that many times without any problems the next day, what so ever!!!!
And of course there shouldn't be any issues doing that!
-----------------------------------------------------
Please kindly assist. Please urgently.
Last edited: