Parallel is unstable since the latest upgrade to 13.

[DavidT25]

Hello,
I've been trying to fix my Parallel for the past year. I deinstalled it, downgraded to 12, went back to 13. Since I installed / upgraded to 13, it is totally unstable.
It freezes all the time. I can open MS Outlook or Word or Excel or PPT, but I cannot perform certain functions like "save as" or view a PDF.
Sometimes I cannot open Windows Explorer.
Someone from Parallel also looked at it remotely, it goes a bit faster, but the instability is still part of the system.
I cannot work with such a system.
Every time there is an issue, I google it, and temporarily fix it, until something else happens and freezes the windows. I did the SFC, the DISM updates through the CMD, and I also updated settings of the VM, unticked the box for trimming.
Something happened between Parallel 12 and 13. Please help.
Thanks,
DT

 

[Arun@Parallels]

Hi @DavidT25 , if the issue started happening only after installing version 13, can you please try to install version 12 once again and check if that resolves the issue?

 

[DavidT25]

Hello Arun, thanks for looking into this thread. I did that, but that didn't help, so I'm back with 13. Now what I do, is simply wait, until the software stabilizes. Maybe as I a Mac user, I'm not used to Windows' built-in instability. I can wait 10 minutes, and then the software is good. So weird. Thanks again Arun.

 

[PaulChristopher@Parallels]

Hello Arun, thanks for looking into this thread. I did that, but that didn't help, so I'm back with 13. Now what I do, is simply wait, until the software stabilizes. Maybe as I a Mac user, I'm not used to Windows' built-in instability. I can wait 10 minutes, and then the software is good. So weird. Thanks again Arun.

Hi @DavidT25, could you please open Windows Task Manager in a time when you experiencing the slow response and take a look at what a process eats CPU? You may disconnect if you have connected external USB devices to the virtual machine directly(Devices -> External devices -> uncheck USB). And then, under Optimization, set Resource usage as "No limit' to check the stability of the virtual machine.