Parallel starts with error

G

gfisher

Bit poster
Hi all

I have a Macbook 13" with bootcamp running and i add parallels 3.0 straight out of the box (new) i have Leopard 10.5 and winxp pro, yesterday both were working fine this morning parallels is starting then gives me a long error and asks me to send it to Apple which i did.

I'm not sure what to do next do i uninstall parallels and reinstall and see if that fixs my problem or is there a upgrade of parallels i can try?

regards..........

Graham

p.s. i'm in New Zealand is there a support number i can call here?
 
Stacey M said:
Hello,

could you please provide me with this error information?

Best regards,
Stacey
Click to expand...

Hi Stacey sorry for the long break but it started working then tonight (my time) i get this error:

Process: Parallels [138]
Path: /Users/teacher/Desktop/Parallels Desktop.app/Contents/MacOS/Parallels
Identifier: com.parallels.desktop
Version: 3.0 (3.0 Build 4128.0)
Code Type: X86 (Native)
Parent Process: launchd [74]

Date/Time: 2008-01-28 10:12:46.715 +1300
OS Version: Mac OS X 10.5 (9A581)
Report Version: 6

Exception Type: EXC_CRASH (SIGBUS)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1

Thread 0:
0 com.parallels.desktop 0x0034c890 0x1000 + 3455120
1 com.parallels.desktop 0x0034c938 0x1000 + 3455288
2 com.parallels.desktop 0x0034cac5 0x1000 + 3455685
3 com.parallels.desktop 0x0012e9b3 0x1000 + 1235379
4 com.parallels.desktop 0x000419ec 0x1000 + 264684
5 com.parallels.desktop 0x00006792 0x1000 + 22418
6 com.parallels.desktop 0x000066b9 0x1000 + 22201

Thread 1 Crashed:
0 libSystem.B.dylib 0x9606face __semwait_signal + 10
1 libSystem.B.dylib 0x96099ced pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x9431ee32 glvmDoWork + 162
3 libSystem.B.dylib 0x96099075 _pthread_start + 321
4 libSystem.B.dylib 0x96098f32 thread_start + 34

Thread 1 crashed with X86 Thread State (32-bit):
eax: 0x00000004 ebx: 0x96099d0d ecx: 0xb00a0e9c edx: 0x9606face
edi: 0xa0629da0 esi: 0xb00a1000 ebp: 0xb00a0f18 esp: 0xb00a0e9c
ss: 0x0000001f efl: 0x00000247 eip: 0x9606face cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xb00a0fec

I had to cut alot of the error report as it was too long i'll post 2 tims

i hope you can work out what it all means and thanks.

Graham
 
Here is more.

Binary Images:
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0x1465000 - 0x1477fff libTraditionalChineseConverter.dylib ??? (???) <89ec94121ef50601dc538548caae57fc> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
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Next part:
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x90e38000 - 0x90ebfff7 libsqlite3.0.dylib ??? (???) <273efcb717e89c21207c851d7d33fda4> /usr/lib/libsqlite3.0.dylib
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Sorry this should be the last part:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
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0x940b9000 - 0x940b9ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x965a9000 - 0x965b0ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x965b1000 - 0x965f2fe7 libRIP.A.dylib ??? (???) <bdc6d70bf4ed3dace321b4ff76a353b3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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0x96935000 - 0x9693cfe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x9693e000 - 0x96997fff libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x96998000 - 0x96a3fff7 com.apple.QD 3.11.49 (???) <ca01e72078d30d6b183aa5224344608b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x96a40000 - 0x96a45fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x96a46000 - 0x96a5efff com.apple.openscripting 1.2.6 (???) <b8e553df643f2aec68fa968b3b459b2b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x96bfb000 - 0x96cdcff7 libxml2.2.dylib ??? (???) <450ec38b57fb46013847cce851001a2f> /usr/lib/libxml2.2.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <7b0248c392848338f5d6ed093313eeef> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <51586b8d9ef39123fbe6918f12d8285f> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
 
Hello,

please try to update Parallels Desktop to the latest build.
It could be done via 'Help' -> 'Check for updates' or you can download the latest build from our web-site.
Will it help?

Best regards,
Stacey
 
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