Parallel Tools fails to install

Discussion in 'Installation and Configuration' started by Petru1, Feb 16, 2022.

  1. Petru1

    Petru1 Bit Poster

    Messages:
    2
    Hello,
    I'm running Parallels Desktop 16 Mac Business Edition Version 16.5.1 (49187).
    The guest OS is Ubuntu 20.04.

    The Parallel Tools fail to install - see the attached log file.

    Thanks in advance!
    P.
     

    Attached Files:

    Petru1, Feb 16, 2022
    #1
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,044
    Hello, please refer to this KB article for resolving the issue.
     
    DebasmitaM@Parallels, Feb 16, 2022
    #2
  3. Petru1

    Petru1 Bit Poster

    Messages:
    2
    Hello,

    Thank you for the link. Unfortunately that material doesn't apply to the issue I reported, since it discusses Windows guest OS solutions. My guest OS is Ubuntu 20.04. The log shows there's no issue with disk corruption, antivirus etc.

    Petru
     
    Petru1, Feb 17, 2022
    #3

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