Parallel5 not starting after install

[Parallels User]

This is very frustrating. After install Parallel fail to start with error "Unable to connect to Parallels service. Make sure prl_disp_service is active....." I have a macbook pro. support report id 4028914

Please advise.

 

[sojoweb]

This is very frustrating. After install Parallel fail to start with error "Unable to connect to Parallels service. Make sure prl_disp_service is active....." I have a macbook pro. support report id 4028914

Please advise.

I continue to have this issue and Parallels has yet to respond ever on this issue. I just upgraded to the latest build and now, I have to actually reinstall the program every time to get it to start. Parallels, can we please get an answer for this ongoing issue or at least some better support?

 

[Elric]

This is very frustrating. After install Parallel fail to start with error "Unable to connect to Parallels service. Make sure prl_disp_service is active....." I have a macbook pro. support report id 4028914

Please advise.

Hi,
in your case (and in case of Sojoweb) it seems to be a problem with permissions. Please try to repair it. It is most recommended way because likely Parallels is not the only affected application.

Or alternatively you can start the /Application/Utilities/Terminal and execute in it next commands

sudo chown root:wheel /Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist
sudo chmod 644 /Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist

and then reboot the Mac OS

Let me know if even steps with commands in terminal won't help

 

[sojoweb]

Hi,
in your case (and in case of Sojoweb) it seems to be a problem with permissions. Please try to repair it. It is most recommended way because likely Parallels is not the only affected application.

Or alternatively you can start the /Application/Utilities/Terminal and execute in it next commands

sudo chown root:wheel /Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist
sudo chmod 644 /Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist

and then reboot the Mac OS

Let me know if even steps with commands in terminal won't help

Eric,

Thanks for the response but I still cannot get it to start with these methods.

Any other options (besides reinstalling every time)?

 

[Elric]

Eric,

Thanks for the response but I still cannot get it to start with these methods.

Any other options (besides reinstalling every time)?

Ok,
please start the Terminal again and execute in it command "ls -al /Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist"

Then try to start the ParallelsDesktop and when the message about failed to connect to Dispatcher will appear, choose "Send a report" and post here its ID