Parallels 10 problem with key

Discussion in 'Installation and Configuration of Parallels Desktop' started by MatteoR1, Nov 24, 2015.

  1. MatteoR1

    MatteoR1 Bit poster

    Messages:
    1
    Hi
    I've bought Parallels 6 some year ago, and last year I've bought the update to version 10. Now, I've re-installed parallels on my mac.
    Now, when I try to activate Parallels, filling key update field and previous key field, It doesn't allow me to activate.
    It doesn't give me an error, just doesn't allow me to push on activate button.
    Can anyone help me?
    Thanks
     

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  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi, Customers who are using Parallels Desktop 7 or the earlier versions are not eligible for upgrade pricing for Parallels Desktop 10 for Mac. If you have Parallels Desktop 8 or 9 you can upgrade to Parallels Desktop 10 for Mac. You may also find the license key using this article
     

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