Parallels 13: Key is registered in a different account

E

EDVA

Bit poster
Hello,
I bought a Parallels 13 retail box at Amazon and can't use it because it says the key is already registered to another acount when I enter it.
Why is this happening and what can I do to use my version of Parallels?
 
EDVA said:
Hello,
I bought a Parallels 13 retail box at Amazon and can't use it because it says the key is already registered to another acount when I enter it.
Why is this happening and what can I do to use my version of Parallels?
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Hi EDVA. Please check our private message.
 
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