Parallels 14.0.1 Pro crashes in macOS Mojave

Discussion in 'Windows Guest OS Discussion' started by AndrewF5, Oct 22, 2018.

  1. AndrewF5

    AndrewF5 Bit Poster

    Messages:
    5
    Parallels running Windows 10 will not stay running and seems to crash after the iMac goes to sleep. The reported issue is relating to the graphics driver.
    I have not tried a different guest OS, so I am not sure if this affects Parallels as a whole.
    Is anyone aware of a patch?
    System:
    iMac (Retina 5K 27inch, Late 2015)
    Processor: 4 Ghz Intel Core i7
    Memory: 64 GB 1867 Mhz DDR3
    Disk: 1 TB SSD
    Graphics: AMD Radeon R9 M395X 4096 MB
     
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Hi @AndrewF5, can you please send us a Technical Data collected with detailed log message (Help menu > Send Technical Data...)? This will help us significantly, please reply me back with the report ID number.
     

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