Hi everyone!
Just found a quick workaround for the installation problem. Had the same errors with a XP SP3-VM as many of you here-- installation routine would show a 100% progress bar, hardware wizard windows with a "Done" button, after clicking that the rollback of the tools starts and the VM becomes useless.
Here's how it worked for me:
- Start Parallels Tools installation.
- Wait for the Hardware Wizard window-- don't click "Done"!
- Activate the task manager with a right click on the taskbar.
- Highlight the hardware wizard entry in "Applications" and click "End application".
- Another dialogue window comes up asking if you want to continue-- you want.
- After that, Windows asks for a driver "ksuser.dll" - locate it inside C:/Windows/System32.
- Might be Windows wants "ks.sys" as well after that-- locate it at C:/Windows/System32/drivers.
After these steps the installation finished without any errors-- and after a short reboot of the VM everything is smooth and runs absolutely great.
But, well, yes, I think the Parallels Tools installer needs a patch.
Hope this helps!
[UPDATE] Just found two additional mouse/HID-entries in the Device Manager with a warning symbol. I just deactivated the devices for now, everything is working fine so far.
Last edited: Sep 15, 2010