Parallels 6 - Windows 7 PVM file cannot be backed up

G

goldretrvr

Bit poster
I recently updated Parallels to the latest release, and also updated parallels tools in my Windows 7 VM. Now, when I try to backup my Mac, the backup fails on the Windows 7.PVM file. I tried simply duplicating the file (using Duplicate in Finder), and it fails.

I get the following error:
"The Finder can't complete the operation because some data in "Windows 7 (Office 2010).pvm can't be read or written. (Error code -36)"

I use SuperDuper for my backups, and the backup process fails when it comes to the Windows 7 PVM. Is there anything I can do to repair the VM?

Thanks for any assistance you can provide.

Sean -
 
Have you tried using the clone command in the parallels menu? I got the same error you did and the clone worked for me.
 
biggulz - thanks for the suggestion. I tried the clone method, and when I try to start the cloned VM, it goes into Windows Recovery mode.. is that supposed to happen?
 
I also just noticed that the size of the clone is approx 1/2 the size of the original - maybe the clone process got tripped up by whatever is causing my VM to not get copied / backed up??
 
I have tried the following:
- duplicate VM file from Finder
- run CHKDSK from the Windows VM
- Repair Permissions in Disk Utility (Mac)
- Repair Disk in Disk Utility (Mac)
- clone VM (within Parallels)
- booted from a different drive and tried using Duplicate from Finder menu

I am stumped - does anyone have any suggestions on how to determine why my Win7 VM will not backup / copy??

The VM boots fine, and everything seems to work fine once booted up into the Win7 environment.

Does anyone at parallels have any suggestions?? thanks!

Sean -
 
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