Problem:
Have not fully narrowed down the steps to reproduce but generally here are the steps I have so far:
1. Run windows image in coherence mode for awhile
2. Shut down windows using start menu option for shut down
3. Quit Parallels
= a few moments after quitting OS X screen goes to black and restarts itself
Configuration:
- new iMac with fusion drive running latest version of Mountain Lion
- parallels 8
- windows 7 image
Every crash log has the following:
System uptime in nanoseconds: 22289743683291
last loaded kext at 19864894123643: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 94208)
last unloaded kext at 22267225505166: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 90112)
not sure what "com.parallels.filesystems.prlufs" does but it always appears in the first two lines after the uptime. Below is my full crash log.
I tried uninstalling/reinstalling parallels. Also reinstalled parallels tools but the problem still occurs.
Interval Since Last Panic Report: 16138 sec
Panics Since Last Report: 1
Anonymous UUID: 4DA911ED-394D-5AC7-A807-07BE191A0042
Fri May 24 20:11:42 2013
panic(cpu 0 caller 0xffffff800334ee2a): "rtunref(0xffffff8040c05000) bad refcnt\n"@/SourceCache/xnu/xnu-2050.22.13/bsd/net/route.c:1145
Backtrace (CPU 0), Frame : Return Address
0xffffff83929e32a0 : 0xffffff800321d626
0xffffff83929e3310 : 0xffffff800334ee2a
0xffffff83929e3330 : 0xffffff800334eaaf
0xffffff83929e3370 : 0xffffff80033e6934
0xffffff83929e33e0 : 0xffffff8003359794
0xffffff83929e3410 : 0xffffff800333968a
0xffffff83929e3530 : 0xffffff8003426c1c
0xffffff83929e3610 : 0xffffff800340c889
0xffffff83929e3a30 : 0xffffff800340a8f2
0xffffff83929e3a80 : 0xffffff80033db258
0xffffff83929e3ba0 : 0xffffff80033daab3
0xffffff83929e3df0 : 0xffffff80033e0f68
0xffffff83929e3e40 : 0xffffff80035965dd
0xffffff83929e3e80 : 0xffffff800359eea0
0xffffff83929e3f50 : 0xffffff80035e063a
0xffffff83929e3fb0 : 0xffffff80032cdd23
BSD process name corresponding to current thread: WebProcess
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000003000000
Kernel text base: 0xffffff8003200000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 22289743683291
last loaded kext at 19864894123643: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 94208)
last unloaded kext at 22267225505166: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 90112)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.3
com.rogueamoeba.InstantOnCore 6.0.2
com.rogueamoeba.InstantOn 6.0.2
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.nvidia.gk100hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.CoreStorage 296.16
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 3.2 GHz, 32 GB, SMC 2.11f16
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: Back-UPS RS 1500 LCD FW:839.H10 .D USB FW:H10, 0x051d (American Power Conversion), 0x0002, 0x14400000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a120000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x1a122000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: iPhone, apple_vendor_id, 0x12a8, 0x1d110000 / 5
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 8
Have not fully narrowed down the steps to reproduce but generally here are the steps I have so far:
1. Run windows image in coherence mode for awhile
2. Shut down windows using start menu option for shut down
3. Quit Parallels
= a few moments after quitting OS X screen goes to black and restarts itself
Configuration:
- new iMac with fusion drive running latest version of Mountain Lion
- parallels 8
- windows 7 image
Every crash log has the following:
System uptime in nanoseconds: 22289743683291
last loaded kext at 19864894123643: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 94208)
last unloaded kext at 22267225505166: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 90112)
not sure what "com.parallels.filesystems.prlufs" does but it always appears in the first two lines after the uptime. Below is my full crash log.
I tried uninstalling/reinstalling parallels. Also reinstalled parallels tools but the problem still occurs.
Interval Since Last Panic Report: 16138 sec
Panics Since Last Report: 1
Anonymous UUID: 4DA911ED-394D-5AC7-A807-07BE191A0042
Fri May 24 20:11:42 2013
panic(cpu 0 caller 0xffffff800334ee2a): "rtunref(0xffffff8040c05000) bad refcnt\n"@/SourceCache/xnu/xnu-2050.22.13/bsd/net/route.c:1145
Backtrace (CPU 0), Frame : Return Address
0xffffff83929e32a0 : 0xffffff800321d626
0xffffff83929e3310 : 0xffffff800334ee2a
0xffffff83929e3330 : 0xffffff800334eaaf
0xffffff83929e3370 : 0xffffff80033e6934
0xffffff83929e33e0 : 0xffffff8003359794
0xffffff83929e3410 : 0xffffff800333968a
0xffffff83929e3530 : 0xffffff8003426c1c
0xffffff83929e3610 : 0xffffff800340c889
0xffffff83929e3a30 : 0xffffff800340a8f2
0xffffff83929e3a80 : 0xffffff80033db258
0xffffff83929e3ba0 : 0xffffff80033daab3
0xffffff83929e3df0 : 0xffffff80033e0f68
0xffffff83929e3e40 : 0xffffff80035965dd
0xffffff83929e3e80 : 0xffffff800359eea0
0xffffff83929e3f50 : 0xffffff80035e063a
0xffffff83929e3fb0 : 0xffffff80032cdd23
BSD process name corresponding to current thread: WebProcess
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000003000000
Kernel text base: 0xffffff8003200000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 22289743683291
last loaded kext at 19864894123643: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 94208)
last unloaded kext at 22267225505166: com.parallels.filesystems.prlufs 2010.12.28 (addr 0xffffff7f856c2000, size 90112)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.3
com.rogueamoeba.InstantOnCore 6.0.2
com.rogueamoeba.InstantOn 6.0.2
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.nvidia.gk100hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.CoreStorage 296.16
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 3.2 GHz, 32 GB, SMC 2.11f16
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3039352E4430304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: Back-UPS RS 1500 LCD FW:839.H10 .D USB FW:H10, 0x051d (American Power Conversion), 0x0002, 0x14400000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a120000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x1a122000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: iPhone, apple_vendor_id, 0x12a8, 0x1d110000 / 5
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 8