Parallels 8 Desktop Mac update installed, now error message "Quit Virtual Machine"

[Celulloyd]

I have Parallels Desktop v8 for Mac. I set up two virtual desktops (Windows 7 and Snow Leopard) and have been running without a problem for approximately a year. I hadn't used Parallels in a few months, so when I started it a few days ago, I got a message that there was an update, so I ran it. Now when I try to start Parallels, I get an error message that says, "To continue, quit the following applications: Parallels Virtual Machine". I searched the 'net for a solution and found something that involves the Activity Monitor, but that wasn't the problem.

I'm running 10.7.5 with 12GB RAM and, like I said, have had no trouble in the past. Any suggestions?

Thanks,
Lloyd

 

[Abdul@Parallels]

Hi Celulloyd,

Please uninstall Parallels Desktop as suggested at http://kb.parallels.com/114624

And reinstall Parallels Desktop as suggested at http://kb.parallels.com/114623

Thanks,
Abdul

 

[Celulloyd]

Abdul,

Thank you. Will reinstalling destroy my virtual machines?

Lloyd

 

[Looran@Parallels]

Hi Lloyd,

Reinstalling Parallels Desktop for Mac will not affect your Virtual Machine's (VM's) in any way.

Follow the below link to know how to back up your VM:

http://kb.parallels.com/en/8829

Thanks,
Looran

 

[roger1]

Fix Mac Error

Thanks for valuable suggestion. I will definitely try this one

for more details: http://kernel-panic.undeletemac.org