Parallels 8 running fine for weeks, suddenly "not suppored on this type of Mac" ???

[codeman73]

I'm running Parallels 8 on OS Mavericks. It's been running fine for weeks. Now all of a sudden, when I try to start Parallels, I get this error : "You can't open the application 'Parallels Desktop' because it is not supported on this type of Mac".

What could be causing this?!? I was just running it last night. I didn't update anything. I already rebooted the machine to see if that would help but it did not.

Any ideas or suggestions would be greatly appreciated.

Thanks

 

[strells]

Weird. I'd try uninstalling (trashing) and reinstalling PD.

Steve

 

[codeman73]

Weird. I'd try uninstalling (trashing) and reinstalling PD.

Steve

Does that keep the Windows install somewhere? So I'd only have to re-install PD, and then point to the Windows install? Or do I have to re-install both PD and Windows?

 

[Maheesh@Parallels]

Hello Codeman73,

Your Windows Virtual machines will not be affected by this procedure - only Parallels Desktop application will be uninstalled.

Please follow the steps as suggested at : http://kb.parallels.com/114624 to reinstall Parallels Desktop 8 on your Mac.

Your Windows Virtual Machine will pop up automatically once you reinstall Parallels Desktop on your Mac.

Thanks,
Maheeshwar

 

[codeman73]

Thanks, that worked. So what happened? Did Parallels just get corrupted somehow? Or is it just part of the mystery/magic of virtual machines that this can happen?

 

[Parallels User]

It's possible there's a a problem with your disk and some files got corrupted as a consequence, I suggest you run Disk Utility.app to verify the sate of your disk.