Parallels cleared my account activation, and won't reactivate

A

AaronH2

Bit poster
Hi,

I have been using Parallels for a few days now, registered and activated, and everything was working fine. My mac recently locked up and I had to hard reset it, and when I came back in and tried to open Parallels, it was like I had just installed it on a new machine and was asking for my activation key. When I try to enter that key, it fails, saying "Unable to activate Parallels Desktop". What am I supposed to do now? Why did Parallels lose my activation?

Thanks,
-Aaron
 
AaronH2 said:
Hi,

I have been using Parallels for a few days now, registered and activated, and everything was working fine. My mac recently locked up and I had to hard reset it, and when I came back in and tried to open Parallels, it was like I had just installed it on a new machine and was asking for my activation key. When I try to enter that key, it fails, saying "Unable to activate Parallels Desktop". What am I supposed to do now? Why did Parallels lose my activation?

Thanks,
-Aaron
Click to expand...
Hello AaronH2, Please check our private conversation.
 
PLEASE respond to me, Parallels support team! I've been waiting for several weeks for you to get back to me. I expected better from this company...
 
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