Parallels crashes on start, macOS Monterey

Discussion in 'General Questions' started by ErikT4, Oct 30, 2021.

  1. ErikT4

    ErikT4 Bit Poster

    Messages:
    2
    Hello,
    After upgrade from Mojave to Monterey, I can't run Parallels.
    Error message that I get is this:

    Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10
    Terminating Process: exc handler [838]

    Any ideas what is the issue and how to fix this?

    Thanks in advance!
     
  2. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    439
    Hello @ErikT4 , please create support ticket and provide Technical Report ID following the instructions from this Knowledge base article and provide us the 9 digit technical report ID here for further investigation. http://kb.parallels.com/9058. Thanks, Parallels Team.
     
  3. ErikT4

    ErikT4 Bit Poster

    Messages:
    2
    Hi,
    Thank you!
    I've managed to solve the issue by just reinstalling Parallels.
    Luckily, Windows and everything else wokrs fine and no data is lost.

    Best,
     
  4. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    439
    Hello @ErikT4 , we are glad to hear that your issue has been fixed. Please reach us back for any further queries. Thanks, Parallels Team.
     

Share This Page