Parallels Crashes

[Billy Johal]

Hi all,

Having just bought and set up Mac Pro with Desktop running XP Pro I have been very impressed apart from the intermittent crashes! This doesn’t seem to have any pattern and I have attached the log to see if any of you’s can help?

Its taking some getting used to!

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Date/Time: 2007-05-16 15:31:48.065 +0100
OS Version: 10.4.9 (Build 8P4037)
Report Version: 4

Command: Parallels
Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
Parent: WindowServer [56]

Version: 2.5 (2.5 Build 3186.0)

PID: 210
Thread: 9

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x01a15000

Thread 0:
0 libSystem.B.dylib 0x9000a457 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.parallels.desktop 0x00538275 0x1000 + 5468789
4 com.parallels.desktop 0x004cd84b 0x1000 + 5032011
5 com.parallels.desktop 0x004cd964 0x1000 + 5032292
6 com.parallels.desktop 0x002f170d 0x1000 + 3081997
7 com.parallels.desktop 0x00040e9b 0x1000 + 261787
8 com.parallels.desktop 0x00006792 0x1000 + 22418
9 com.parallels.desktop 0x000066b9 0x1000 + 22201

Thread 1:
0 libSystem.B.dylib 0x9000219c ioctl + 12
1 com.parallels.desktop 0x003b89ca 0x1000 + 3897802
2 com.parallels.desktop 0x00321836 0x1000 + 3278902
3 libSystem.B.dylib 0x90024987 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x90038297 mach_wait_until + 7
1 libSystem.B.dylib 0x9003a962 usleep + 82
2 com.parallels.desktop 0x0057b9f6 0x1000 + 5745142
3 com.parallels.desktop 0x0057e8ea 0x1000 + 5757162
4 com.parallels.desktop 0x003a3056 0x1000 + 3809366
5 com.parallels.desktop 0x00321836 0x1000 + 3278902
6 libSystem.B.dylib 0x90024987 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 0x90025027 semaphore_wait_signal_trap + 7
1 com.parallels.desktop 0x0057ec08 0x1000 + 5757960
2 com.parallels.desktop 0x00321836 0x1000 + 3278902
3 libSystem.B.dylib 0x90024987 _pthread_body + 84

Thread 4:
0 libSystem.B.dylib 0x90025027 semaphore_wait_signal_trap + 7
1 com.parallels.desktop 0x0057ec08 0x1000 + 5757960
2 com.parallels.desktop 0x00321836 0x1000 + 3278902
3 libSystem.B.dylib 0x90024987 _pthread_body + 84
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Model: MacPro1,1, BootROM MP11.005C.B04, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 2 GB
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
Memory Module: DIMM Riser A/DIMM 1, 512 MB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser A/DIMM 2, 512 MB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser B/DIMM 1, 512 MB, DDR2 FB-DIMM, 667 MHz
Memory Module: DIMM Riser B/DIMM 2, 512 MB, DDR2 FB-DIMM, 667 MHz
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet 1, Ethernet, en0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
Serial ATA Device: WDC WD2500AAJS-41RYA0, 232.89 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
FireWire Device: built-in_hub, unknown_value, Unknown

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Thanks Billy!!!

 

[sidssp]

Did you do a memory test? Try MemTest. It is free and does a good job.

 

[Billy Johal]

I'll run that - but the mahcines brand new and when using the XP Pro in Parallels I only ever have Outlook and a few intener explorer windows open.

 

[blackcrayon]

I'm seeing a similar crash, running on a Macbook Pro running OS X 10.4.9, Windows XP Pro as the guest OS. I'm getting Unexpectedly Quit out of Parallels with no other application open except Internet Explorer 6 for Windows.

I've attached my crash log as of course it's 3x too long to paste.

 

[Carl Masters]

Similar experience here

Most of the time I can get it to crash when VS 2005 is up and IIS is running. Seems to not happen at all when IIS is not running (IOW default web site stopped). I too am attaching my crash report from today.

 

[RMartijnR]

I have the same thing happening to me also. Is use Parallels almost every day, and have this crash about once a day. It looks like that it happens when I click with the mouse (left or right button).
I've attached some crash reports.

 

[Hugh Watkins]

never happens to me

I do run a windows clean up program which found 7 registry errors last time

in MS IE 7
"Check your PC health for free
Welcome to the Windows Live OneCare safety scanner. It’s a free service designed to help ensure the health of your PC.


Check for and remove viruses and spyware
Improve your PC's performance
Get rid of junk on your hard disk
Use the full service scan to check everything or customize your scan to meet your specific needs."

http://onecare.live.com/site/en-gb/toolbar/default.htm?s_cid=ToolbarScan

I installed Windows Live toolbar to look at the aerial photos and found this

Norton Tools has a simlar one for WinXP sp2

Hugh W

 

[wyamashita]

I constantly get crashing with this error, too. I gave up when it crashed three times in a day. I have had to stop using Parallels for everything as it wastes too much of my time. I use for tests that my Windows box is too weak to handle.

I have run memtest, which has a nominal fee for downloading. It did 26 passes and all of the tests replied, "ok". I have looked at the heat sinks and they appear to be fine.

I was thinking of going back to using the previous version of Parallels, which rarely crash, if at all. I cannot test software on a system that I consider flaky. Unfortunately, my VMs have been updated for 2.5. I'd have to start from scratch if I switched.

If it matter, I do not have clean installs of Windows using Parallels 2.5. I brought my old VMs from the previous version into 2.5.

Mac Pro 2x2GHz dual-core
2 GB RAM
Mac OS X 10.4.9
Parallels 2.5 (build 3188)