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Hi @kyj1this video shows the issue.
It is not working.Hi @kyj1
Please try the following steps and let us know if it was helpful,
1. Shut down the Virtual Machine.
2. Open Configuration.
3. Go to 'Hardware'->'Keyboard and Mouse'.
4. Set the Mouse option to 'Don't optimise for games'.
5. Start the Windows and check your Bluetooth mouse.
I remember the version 11 does not have this problem.Hi @kyj1
Please try the following steps and let us know if it was helpful,
1. Shut down the Virtual Machine.
2. Open Configuration.
3. Go to 'Hardware'->'Keyboard and Mouse'.
4. Set the Mouse option to 'Don't optimise for games'.
5. Start the Windows and check your Bluetooth mouse.
Could you please provide us with the Problem report using this KBI remember the version 11 does not have this problem.
this is my report number:113287094.Could you please provide us with the Problem report using this KB
Please reply us back with the report number.
Thanks a lot, and please test the same behavior with isolated VM?this is my report number:113287094.
See this video:Thanks a lot, and please test the same behavior with isolated VM?
Sure, and we will need more information form you (maybe a bit later), we will update you here and by email.I'm also experiencing this issue on a wired logitech usb mouse, all was fine under 11 but in 12 there is horrible mouse lag in the windows 10 VM. Is there a downgrade path I can use to return to 11 while this is being investigated?
You used the Logitech Bluetooth mouse?I have exactly the same problem using my Logitech mouses (tried 2 different ones). Unfortunately I only have Logitech mouses myself so I borrowed an old mouse from my colleague as a temporary workaround.Please let me know when you can resolve this issue.
It has the same issue.It's not working.Hello, please be informed that Parallels Desktop 12 for Mac Hotfix 1 (12.0.1-41296) was released and the issue has been addressed. Please update Parallels Desktop to the latest build http://kb.parallels.com/123948 Latest version always available here: www.parallels.com/directdownload/pd12 Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools) and let us know how it works. Thanks!