Parallels Desktop 16 – activation limit reached – permanent license

M

MartinC36

Bit poster
Hello Parallels Support Team,

I have a Parallels Desktop 16 for Mac Standard Edition permanent license.

I have moved the license from my old Mac to a new Mac (A1706). The old Mac is no longer in use.

My Parallels account shows:

  • Parallels Desktop 16 for Mac Standard Edition
  • Permanent License
  • Status: Active
  • Activation date: August 31, 2020
When I try to activate the license on the new Mac, I receive:

"This license has reached its activation limit and can no longer be used to activate new product copies."

Could you please reset the activation limit for my Parallels Desktop 16 license?

The license is registered to the same Parallels account I am using on the new Mac.

Thank you.
 
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