Parallels Desktop 16 for M1 Mac TP2 doesn't complete install

Discussion in 'Parallels Desktop for M Series Mac' started by illitrate, Apr 10, 2021.

  1. illitrate

    illitrate Bit Poster

    Messages:
    8
    Hi, has anyone had an issue with the Technical Preview installer not completing?
    I've downloaded it from the Parallels preview webpage. I open the .dmg and double click the Install Parallels Desktop app, there's a dialogue to say it is "Downloading Parallels Desktop" then a dialog saying "Installing Parallels Desktop" and I get a spinning beach ball..... and then that's it, nothing else happens.
    Is there something else required first? Do I need to enable some permissions somewhere for the Installer to write to ?

    thanks
     
  2. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    814
    When I installed the Technical Preview there were no problems at all. I installed the initial release, though. Maybe something is different with the current installer.
    Try deleting the current installer, reboot your Mac and download the installer again.
     
  3. illitrate

    illitrate Bit Poster

    Messages:
    8
    Thanks - yeah tried that and no joy. Could be that the Preview 2 installer is expecting the first one to already be installed and working maybe
     
  4. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    814
    I doubt that. It wouldn't make sense to offer only the new installer for download if the original would be required. And the new installer was released quite a while ago, we would probably have seen more users posting about installation problems.
     
  5. illitrate

    illitrate Bit Poster

    Messages:
    8
    I've installed the Big Sur 11.3 developer beta 7, and now I re-tried the Parallels installer and it's working as expected.
    So some incompatibility between the Tech Preview 2 installer and Big Sur 11.2 I guess. Or I had something glitched in 11.2 that was corrected by the beta 7 update.
     
    Maria@Parallels likes this.

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