Parallels Desktop Auto-Renewal Refund Request

[AschawinA]

Urgent Refund Request: Unwanted Auto-Renewal for Parallels Desktop Subscription - oataschawin@gmail.com

Dear Parallels Support Team,
I am writing to request an urgent refund for an unwanted automatic renewal of my Parallels Desktop subscription.

• Issue: My subscription was automatically renewed today, [ December 5, 2025], and the payment was processed.
• Reason for Refund: I am no longer using the Parallels Desktop software and did not intend to renew my subscription for another year. I have not used the software since the renewal.
• Payment Method: The payment was processed via PayPal.

Account and Transaction Details
To help you locate my account and process the refund, please find the relevant details below:

• Parallels Account Email: oataschawin@gmail.com
• Customer/Order ID : 6J9BZR-BAXNNK-GP35FX-FZWHFJ-CBQWWC
• Date of Auto-Renewal: 05/12/2025
• Amount Charged: ฿4,960.40 THB

I would greatly appreciate it if you could process a full refund for this auto-renewal charge. I understand that the charge is recent, and I hope it falls within your refund policy guidelines.

Could you please advise on the necessary steps to receive the refund and ensure that the auto-renewal feature is permanently disabled on my account to prevent this from happening again next year?

Thank you for your prompt attention to this matter.

Sincerely,

Aschawin A.