Crashes after reboot sys, help please Process: prl_client_app [2735] Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app Identifier: com.parallels.desktop.console Version: ??? Build Info: Parallels-41532.0~12.1.41532.0 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: prl_client_app [2735] User ID: 501 Date/Time: 2018-10-30 15:23:40.010 +0300 OS Version: Mac OS X 10.12.6 (16G1408) Report Version: 12 Anonymous UUID: AA20ADFA-F1DD-509B-8C8B-71F5C60EE30B Sleep/Wake UUID: 6D86FE43-3A49-458D-95DD-7CB663620A8F Time Awake Since Boot: 40000 seconds Time Since Wake: 20000 seconds System Integrity Protection: enabled Crashed Thread: 0 Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace CODESIGNING, Code 0x1 kernel messages: VM Regions Near 0 (cr2): --> __TEXT 000000010eb9e000-0000000110d7b000 [ 33.9M] r-x/rwx SM=COW @* [ ] Thread 0 Crashed: 0 d 0x0000000120eaf000 _dyld_start + 0 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff51061c60 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: 0x0000000120eaf000 rfl: 0x0000000000000200 cr2: 0x0000000000000000 Logical CPU: 0 Error Code: 0x00000000 Trap Number: 0 Binary Images: 0x10eb9e000 - 0x110d7a997 +d (0) <01787B66-2322-39B0-B549-D693356F6398> d 0x120eae000 - 0x120eebdc7 +d (433.5) <322C06B7-8878-311D-888C-C8FD2CA96FF3> d External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 22607 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=35.3M resident=0K(0%) swapped_out_or_unallocated=35.3M(100%) Writable regions: Total=8436K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8436K(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 2 Stack 8192K 2 __DATA 1472K 5 __LINKEDIT 1208K 3 __TEXT 34.1M 3 shared memory 8K 3 =========== ======= ======= TOTAL 100.7M 12
Hello DariaD, Kindly quit Parallels Desktop 12 and then go to Finder--> Application--> Parallels Desktop then ( Right click and move to trash ). Go to Disk utility--> Macintosh HD and run ' First Aid '. restart the Mac computer completely and then reinstall Parallels Desktop 12 < www.parallels.com/directdownload/pd12 > and check with it. if the issue still persists then generate a Technical Report ID (refer to http://bit.ly/1lUhbwK for assistance) please follow the last step using terminal, while the issue occurs/the error message is being displayed (very important) and reply with the report ID number. We'll then investigate.
Hi every body I "was" working" with Parallels desktop 12 from imac OS X 10.10.5 From a while there is the following message : rocess: prl_client_app [833] Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app Identifier: com.parallels.desktop.console Version: ??? Build Info: Parallels-41491.0~12.1.41491.0 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: prl_client_app [833] User ID: 501 Date/Time: 2019-01-12 18:05:38.914 +0100 OS Version: Mac OS X 10.10.5 (14F2511) Report Version: 11 Anonymous UUID: E42BD674-73A1-993A-63EC-5E0A818B5E38 Time Awake Since Boot: 5000 seconds Crashed Thread: 0 Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 kernel messages: VM Regions Near 0x7fff7b9860a0 (cr2): __LINKEDIT 00007fff6a1e0000-00007fff6a1f4000 [ 80K] r--/rwx SM=COW /usr/lib/dyld --> Submap 00007fff70000000-00007fff80000000 [256.0M] r--/rwx SM=PRV process-only VM submap unused shlib __DATA 00007fff797ae000-00007fff7bdb2000 [ 38.0M] rw-/rw- SM=COW system shared lib __DATA not used by this process Thread 0 Crashed: 0 dyld 0x00007fff6a171000 _dyld_start + 0 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x000000000000000d rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff542adca0 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: 0x00007fff6a171000 rfl: 0x0000000000000201 cr2: 0x00007fff7b9860a0 Logical CPU: 0 Error Code: 0x020000f4 Trap Number: 133 Binary Images: 0x7fff6a170000 - 0x7fff6a1a692f dyld (???) <3C068A0D-69D5-3AD6-86D9-6261D3B1564E> /usr/lib/dyld External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 2007 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=300K resident=288K(96%) swapped_out_or_unallocated=12K(4%) Writable regions: Total=8452K written=0K(0%) resident=12K(0%) swapped_out=0K(0%) unallocated=8440K(100%) REGION TYPE VIRTUAL =========== ======= STACK GUARD 56.0M Stack 8192K VM_ALLOCATE 8K VM_ALLOCATE (reserved) 36K reserved VM address space (unallocated) __DATA 228K __LINKEDIT 80K __TEXT 220K mapped file 36.1M shared memory 4K =========== ======= TOTAL 100.7M TOTAL, minus reserved VM space 100.7M Model: iMac14,2, BootROM IM142.0118.B14, 4 processors, Intel Core i5, 3.4 GHz, 8 GB, SMC 2.15f7 Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3) Bluetooth: Version 4.3.6f4 17916, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE SSD SM0256F, 251 GB USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: FaceTime HD Camera (Built-in) USB Device: Apple USB SuperDrive USB Device: Sentinel HL USB Device: Keyboard Hub USB Device: Apple Keyboard Thunderbolt Bus: iMac, Apple Inc., 23.10 My concern is that I'm not able to remove the Software Paralles 12 and reinstaller it
Hi @FrancescoN1 , please let us know what happens when you try to uninstall Parallels Desktop 12 for mac.
