Parallels Desktop for Mac hangs

LucaG1

Bit poster
I'm suffering a very strange issue: in a particular site (a classroom in a manufacturing plant located over a power plant) I'm not able to start Parallels on my MacBook 15" (last 2016 with OSx 10.30).
At home or in my office I have no problems, but in that particular site Parallels doesn't work. I have tried to start many times the application, restarted the Mac... logged in with another account... nothing works.
Others applications work fine (Photoshop, Word, Safari, Firefox, etc.) but Parallels doesn't start.
The only solution is a "forced" exit.
Outside that plant it works fine...
Any suggestion? Magneting fields?

Many thanks

Luca G.
 
Date/Time: 2017-10-16 13:27:19 +0200
OS Version: Mac OS X 10.13 (Build 17A405)
Architecture: x86_64h
Report Version: 26

Data Source: Stackshots
Command: prl_client_app
Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app
Identifier: com.parallels.desktop.console
Version: 13.1.0 (43108)
Build Version: 13.1.43108.0
Project Name: Parallels
Source Version: 43108.0
Parent: launchd [1]
PID: 1087

Event: hang
Duration: 6.90s (process was unresponsive for 14 seconds before sampling)

Steps: 69 (100ms sampling interval)
Hardware model: MacBookPro13,3
Active cpus: 8
Time Awake Since Boot: 260s
Fan speed: 2157 rpm
--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
69 start + 1 (libdyld.dylib + 4421) [0x7fff6eddc145]
69 ??? (prl_client_app + 1038763) [0x105b889ab]
69 QCoreApplication::exec() + 341 (QtCore + 1971493) [0x10b308525]
69 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 412 (QtCore + 1959580) [0x10b30569c]
69 ??? (<CDB6BCA7-E17C-3C52-90F6-D561A4B39573> + 138015) [0x10e517b1f]
69 -[NSApplication run] + 764 (AppKit + 223237) [0x7fff44e8a805]
69 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 (AppKit + 8220056) [0x7fff4562ad98]
69 _DPSNextEvent + 2085 (AppKit + 268791) [0x7fff44e959f7]
69 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 193364) [0x7fff46b98354]
69 ReceiveNextEventCommon + 613 (HIToolbox + 194006) [0x7fff46b985d6]
69 RunCurrentEventLoopInMode + 286 (HIToolbox + 194662) [0x7fff46b98866]
69 CFRunLoopRunSpecific + 483 (CoreFoundation + 544323) [0x7fff47878e43]
69 __CFRunLoopRun + 1293 (CoreFoundation + 546269) [0x7fff478795dd]
69 __CFRunLoopDoSources0 + 208 (CoreFoundation + 549216) [0x7fff4787a160]
69 __CFRunLoopDoSource0 + 108 (CoreFoundation + 1430220) [0x7fff479512cc]
69 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 669377) [0x7fff478976c1]
69 ??? (<CDB6BCA7-E17C-3C52-90F6-D561A4B39573> + 142289) [0x10e518bd1]
69 ??? (<CDB6BCA7-E17C-3C52-90F6-D561A4B39573> + 140110) [0x10e51834e]
69 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 1057 (QtCore + 1973409) [0x10b308ca1]
69 ??? (<0CBDD707-9209-3011-9FEC-37245CF257DC> + 213582) [0x10a4e924e]
69 ??? (<0CBDD707-9209-3011-9FEC-37245CF257DC> + 202827) [0x10a4e684b]
69 QObject::event(QEvent*) + 156 (QtCore + 2137100) [0x10b330c0c]
69 ??? (<8E3CF7F7-13CC-3D9B-BEB9-5AEF383CF680> + 32143) [0x107b81d8f]
69 ??? (<8E3CF7F7-13CC-3D9B-BEB9-5AEF383CF680> + 29570) [0x107b81382]
69 ??? (<8E3CF7F7-13CC-3D9B-BEB9-5AEF383CF680> + 30182) [0x107b815e6]
69 ??? (<8E3CF7F7-13CC-3D9B-BEB9-5AEF383CF680> + 27530) [0x107b80b8a]
69 ??? (prl_client_app + 1392318) [0x105bdeebe]
69 ??? (prl_client_app + 1352873) [0x105bd54a9]
69 ??? (prl_client_app + 5667908) [0x105ff2c44]
69 ??? (prl_client_app + 7593104) [0x1061c8c90]
69 QMetaObject::activate(QObject*, int, int, void**) + 2988 (QtCore + 2167324) [0x10b33821c]
69 ??? (prl_client_app + 7361196) [0x1061902ac]
69 QMetaObject::activate(QObject*, int, int, void**) + 2988 (QtCore + 2167324) [0x10b33821c]
69 ??? (prl_client_app + 6625883) [0x1060dca5b]
69 ??? (<45C25700-7F8F-3D0E-9ED7-CE09856C6E10> + 36945) [0x109e9d051]
69 ??? (<45C25700-7F8F-3D0E-9ED7-CE09856C6E10> + 34668) [0x109e9c76c]
69 ??? (<45C25700-7F8F-3D0E-9ED7-CE09856C6E10> + 40024) [0x109e9dc58]
 
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