Parallels Desktop for Mac Permanent License for 3 Computers?

Discussion in 'General Questions' started by Nemensi, May 14, 2018.

  1. Nemensi

    Nemensi Kilo Poster

    Messages:
    58
    Just checked in on My Account page and saw this:

    myaccount.png
    Is it possible to use one license on three computers now?
     
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,128
    Hi Nemensi. With Parallels Desktop/Parallels Toolbox, it's always only one Mac per license. The corresponding number of licenses must be purchased for the corresponding number of hosts (per our licensing policy).
     
  3. Nemensi

    Nemensi Kilo Poster

    Messages:
    58
    So what's the meaning of "for 3 computers" on the account page for every license?
     
  4. Nemensi

    Nemensi Kilo Poster

    Messages:
    58
    @Hemnath@Parallels: So what's the meaning of "for 3 computers" on the account page for every license?
     
  5. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,128
    Hello, as stated previously, our licensing policy has always been one copy of the software activated by a license key on a single computer. We have relayed this issue to the internal development team for investigation and fix. Appreciate your patience.
     
  6. Thommy_

    Thommy_ Bit Poster

    Messages:
    34
    Ok, but that's not answer to his question.
     
  7. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,531
    The limit which Nemensi see in his account is for the license that can be transferred or reinstalled up to three times to a new Mac and after that, it cannot be used to activate. If he tries to use the key, he will get the alert activation limit reached and this is changed in newer keys which will only show one host in the account. If a user is trying to reinstall or transfer Parallels Desktop license and getting any error, they have to contact us (support team) to reset their key.
     

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