Parallels Desktop installed. Terminating the installer app

Discussion in 'Installation and Configuration of Parallels Desktop' started by Baldrick, Oct 6, 2018.

  1. Baldrick

    Baldrick Bit poster

    Messages:
    2
    I am unable to get the latest Parallels Desktop 14 installed (ParallelsDesktop-14.0.1-45154.dmg). The installation has the following error "Parallels Desktop installed. Terminating the installer app" and does not complete the installation.

    The following is run "/Volumes/Parallels\ Desktop\ 14/Install.app/Contents/MacOS/Install ; exit;" and results in the following error "Install[2397:35800] Parallels Desktop installed. Terminating the installer app".

    I have tried to delete the Parallels Desktop instance by running the following:
    sudo su
    rm -rfd /System/Library/Extensions/prl*
    rm -rfd ~/Library/Preferences/com.parallels*
    rm -rfd ~/Library/Preferences/parallels
    rm -rfd ~/Library/Parallels
    rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState
    rm -rfd /Library/Preferences/Parallels/
    rm -rfd /private/var/db/Parallels/
    rm -rfd /private/var/.parallels_swap
    rm -rfd /private/var/db/receipts/'com.parallels*'
    rm -rfd /private/var/db/Parallels/Stats
    rm -rfd /private/var/root/library/preferences/com.parallels.desktop.plist
    rm -rfd ~/Applications\ \(Parallels\)/
    rm -rfd /Applications/Parallels\ Desktop.app/

    Restart the Mac and re-install.

    Any help would be appreciated, Thanks
     
  2. Baldrick

    Baldrick Bit poster

    Messages:
    2
    Case closed - Please close this case. Found the problem was some filtering software - K9 which was stopping the installation. Will need to take this up with K9.
     
  3. Hello Baldrick. Nice to know that it is sorted out and thanks for sharing the cause of the issue. Please get back to us for any further queries.
     

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