无法激活 Parallels Desktop:许可证服务器未接受 Parallels Desktop 早期版本的产品密钥

Discussion in 'Installation and Configuration' started by yu_5, Jun 2, 2020.

  1. yu_5

    yu_5 Bit Poster

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    我在2016年购买了Parallels Desktop 12.
    因为我的上一台MAC在2018年丢失,更换新的电脑之后我从未安装Parallels Desktop 12.
    今天我尝试在新的电脑上安装Parallels Desktop 12.
    我在邮箱里找到了当时购买的注册码,我输入之后,提醒我这是一个升级注册码,需要我填写老的码.我在邮箱中找到了一串老的码(邮箱里告诉我说,有时候注册可能需要这个老的码)。
    当我填写了两个注册码,仍然提示我:
    无法激活 Parallels Desktop:许可证服务器未接受 Parallels Desktop 早期版本的产品密钥

    现在我需要解决这个问题,究竟是哪一个注册码错误?我该如何注册?

    I purchased Parallels Desktop 12 in 2016.
    Because my last MAC was lost in 2018, I never installed Parallels Desktop 12 after replacing it with a new mac.
    But today I tried to install Parallels Desktop 12 on a new computer.
    I found the registration code purchased at the time in the mailbox. After entering it, I was reminded that this is an upgrade registration code, which requires me to fill in the old code. I found a series of old codes in the mailbox and the mail said Sometimes registration may require this old code).
    When I filled in two registration codes, I was still prompted:
    Unable to activate Parallels Desktop: the license server did not accept the product key of the earlier version of Parallels Desktop

    Now I need to solve this problem. Which registration code is wrong? How do I register?
     
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,721
    We can see that Parallels Desktop 12 upgrade is only registered under current account. We like to know the old key you are trying use. Reply to our private message with the old key.
     
  3. yu_5

    yu_5 Bit Poster

    Messages:
    3
    THanks,I WILL Reply to you private now :)
     
  4. yu_5

    yu_5 Bit Poster

    Messages:
    3
    Looking forward to your reply
     
  5. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,721
    We have replied to your private message.
     
  6. QingZ1

    QingZ1 Bit Poster

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    3

    Attached Files:

  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,188
    Hi, we've made some changes with your key, please check the issue and share any results with us.
     
  8. htx

    htx Bit Poster

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    2
  9. htx

    htx Bit Poster

    Messages:
    2
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,188
  11. QingZ1

    QingZ1 Bit Poster

    Messages:
    3
    The problem is still not solved.
     
  12. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,188
    Please provide us with your license key via the private message.
     
  13. lizhenpeng

    lizhenpeng Bit Poster

    Messages:
    4
    Do you have any update? I have the same problems
     
  14. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,188
    Hi, could you please provide us with a screenshot of the issue and the detailed description.
    Looking forward to your reply.
     

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