Parallels fails to open initially, requires new XP install each time then forgets VM

R

richmason

Bit poster
Hello.

I replaced my hard drive a few weeks ago and parallels has not worked since. I used Superduper for the bootable backup. When I launch parallels I get a message saying it failed to load, I can choose the reopen option but it makes me install windows again. If I install windows, create the VM and what not it works fine until I shut down parallels when it refuses to reopen the VM the next time with the same error. I upgraded to 3.0 and I have uninstalled and tried to use the 2.5 build I have as well but I have the same problem with either. Here is the first snippet of the report from the application failed to open error: Version: 2.5 (2.5 Build 3212.0)

PID: 387
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c
 
richmason said:
Hello.

I replaced my hard drive a few weeks ago and parallels has not worked since. I used Superduper for the bootable backup. When I launch parallels I get a message saying it failed to load, I can choose the reopen option but it makes me install windows again. If I install windows, create the VM and what not it works fine until I shut down parallels when it refuses to reopen the VM the next time with the same error. I upgraded to 3.0 and I have uninstalled and tried to use the 2.5 build I have as well but I have the same problem with either. Here is the first snippet of the report from the application failed to open error: Version: 2.5 (2.5 Build 3212.0)

PID: 387
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c
Click to expand...

Hello,

Please uninstall Parallels, repair disk permissions using the Mac OS X Disk utility and install the latest Parallels build (3214 version 2.5 or 4560 version 3.0). See http://kb.parallels.com/entry/21/235/ for more information.

Best regards,
John
 
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