Parallels Image Tool - Snapshot Merge Frozen

SimonC66

Bit poster
Hi, wondering if anyone has had this issue:

I am running Parallels Image Tool to merge a single snapshot to the current configuration to allow me to compress the discs. I kicked the process off 12 hours ago and it first reported 2 minutes, then 16 and now 31 minutes time remaining. It has said 31 minutes remaining for at least eight hours.

I'm now getting desperate for access to my virtual machine.

Can I tell how far the process has gone and estimate how much time it still requires?

Can I stop the process?

Thanks in advance
Simon.
 
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