Parallels Internet Security

S

sschklar

Junior Member
Upgraded to 4.0, installed tools, upgraded VM.

Popup from PIS says "databases out of date"
when I try to update, ERROR MESSAGE, says "error connecting to update source"

How to I correct this.

iMac Leopard, XP Home, Parallels 4.0.3810
 
John. I don't understand your reply. Thanks for your prompt reply but could you give more details for me to follow.
Thanks

Steve
 
open terminal from Applications/Utilities
type
ifconfig -a
post it here
in VM
click Start Run - type cmd
black window appears,
type
ipconfig /all

post output here
 
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Steve Schklar>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : steve
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 19:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Parallels Ethernet Adapter #2
Physical Address. . . . . . . . . : 00-1C-42-48-94-7E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.37.129.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 10.37.129.1
Lease Obtained. . . . . . . . . . : Friday, January 16, 2009 11:38:33 AM

Lease Expires . . . . . . . . . . : Friday, January 23, 2009 11:38:33 AM


C:\Documents and Settings\Steve Schklar>
 
About Parallels shows version 4.0.3810 (December 30, 2008)
Have changed Configuration ->VM Network Adaptor 1 to "shared networking, still unable to connect to the internet. Also have removed all known internet security programs.

What can I try next?
 
Last login: Fri Jan 16 15:45:17 on ttys000
Macintosh:~ steveschklar$ ifconfig -a
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fdfe:1446:8b2c:d1d8:21f:f3ff:fe54:382a prefixlen 128
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0<> mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
inet 192.168.2.1 netmask 0xffffff00 broadcast 192.168.2.255
ether 00:1f:f3:54:38:2a
media: autoselect status: inactive
supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control> none
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
inet6 fe80::21f:5bff:fec6:1bf3%en1 prefixlen 64 scopeid 0x5
inet6 2002:63e9:a327::21f:5bff:fec6:1bf3 prefixlen 64 autoconf
inet 10.0.1.197 netmask 0xffffff00 broadcast 10.0.1.255
ether 00:1f:5b:c6:1b:f3
media: autoselect status: active
supported media: autoselect
fw0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 4078
lladdr 00:1f:f3:ff:fe:5f:e9:18
media: autoselect <full-duplex> status: inactive
supported media: autoselect <full-duplex>
en4: flags=8822<BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500
ether 00:1e:c2:9a:69:ef
media: autoselect status: inactive
supported media: none autoselect 10baseT/UTP <half-duplex>
en5: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
inet6 fe80::21c:42ff:fe00:8%en5 prefixlen 64 scopeid 0x8
inet 10.211.55.2 netmask 0xffffff00 broadcast 10.211.55.255
ether 00:1c:42:00:00:08
media: autoselect status: active
supported media: autoselect
en6: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
inet6 fe80::21c:42ff:fe00:9%en6 prefixlen 64 scopeid 0x9
inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255
ether 00:1c:42:00:00:09
media: autoselect status: active
supported media: autoselect
Macintosh:~ steveschklar$
 
Mac OS configuration is OK,
Try to remove parallels Internet security temporary, or install firefox, check can you access internet without PIS, or with firefox
 
removed PIS and Parallels tools. Was able to connect with internet thru Firefox.
reinstalled Parallels tools. Still o.k.
Should I reinstall PIS now?
 
Same Problem - No internet connection on VM side

I am trying to reestablish internet connection on VM side (Parallels 4.0.3810 running Windows XP Pro SP3) Macbook Pro 1.93 GHz Intel Core Duo 1.5GB 66 MHZ DDR2 SDRAM

Here are the results of my tests:
MAC side
rob-humphreys-computer-1824:~ Rob$ ipconfig -a
usage: ipconfig <command> <args>
where <command> is one of waitall, getifaddr, ifcount, getoption, getpacket, set, setverbose

Windows XP Side
C:\Documents and Settings\Rob H\ipconfig /all

Windows IP Configuration


That's it. I need help reestablishing the connection. Currently Network Adaptor 1 is configured to Shared Networking
 
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