Parallels is now unusable.

A

AndrewG1

Bit poster
I can't drag with the mouse in fullscreen mode. It just stops dragging 1-2 seconds after I start; thus Parallels is rendered unusable.
I cannot request a refund due to being outside the 30 day Window, which sucks.

Can't believe that others aren't reporting this problem. Video of the problem:
 
AndrewG1 said:
I cannot request a refund due to being outside the 30 day Window, which sucks.
Click to expand...
The lack of support from Parallels is appalling. Have you tried reaching out to your credit card company? There may be an implied warranty. If there is, then the CC usually just charges the fee back to the vendor (Parallels in this case) -- if they start literally losing money, they may take notice.
 
Patrick Pritchard said:
The lack of support from Parallels is appalling. Have you tried reaching out to your credit card company? There may be an implied warranty. If there is, then the CC usually just charges the fee back to the vendor (Parallels in this case) -- if they start literally losing money, they may take notice.
Click to expand...

And the funny thing? If I remember correctly, I received the update notification AFTER my 30 window had expired. (The software worked just fine before the update. I purchased Parallels on 12/11/14.)

I agree that the lack of support really is appalling. Especially since you now have to pay even just to contact support via email. I spent 80$ on their product with 1 year of updates. You would think that they would have the same length of "free" support.
 
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