Just tried to launch the mobile app from iPad this morning and it won't connect to the server. Any idea if the server is down? The error message is not about can't find any VM but rather unable to connect to parallels server
I've been unable to login today from either Mac or iPhone. The iPhone shows an error: limits exhaused. Is this a server issue or am I doing something else wrong??
I have this same issue, I thought it might be because I'd yet to purchase Parallels 6, however, after the purchase and registration I still have the issue -- I'm also unable to go to Preferences > Mobile and login to Parallels Mobile Server with my details, it says "Parallels accounts server is busy" as above.
Today the service works like 20 minutes, then it gets down again. So now I`m sure that the problem is on server side. The feature works if you enable the direct connection. It works perfectly. The issue is when you try to access your resources remotetly. Hope that tomorrow they fix this issue.
Thanks for that RickyF, I went to Settings > Parallels Mobile on my iPhone and ticked the direct connection box and it worked; I did the same on my iPad but it doesn't let you connect unfortunately, hopefully they'll resolve it soon.
running windows 7 on Parallels 6. Went through install steps, ipad recognizes my laptop, I verified my accounts with Parallels and when I try to connect on ipad it says connection error cannot connect to server. Why does my ipad recognize my laptop but will not connect to server? Have everything set in preferences as shown in instructions and even varified my laptop id login & password. Getting very frustrated and ready to go back to using RDP, at least It would let me access my laptop and use Parallels from it but have no right-click.