Parallels Mounter Fails

[txrpls]

I have been unable to mount my virtual XP using Parallels Mounter and Snow Leopard 10.6.1 booted into 64 Bit mode. I also am unable to share my windows XP SP3 drive while XP is loaded. Parallels 4.0.3846. Anyone else have same problem?

 

[Anupama A]

Hello,

Please follow the links below in regards to the issue:

http://download.parallels.com/desktop/v4/docs/en/Parallels_Explorer_Users_Guide/23687.htm
http://download.parallels.com/desktop/v4/docs/en/Parallels_Explorer_Users_Guide/23619.htm

 

[txrpls]

Hello,

Please follow the links below in regards to the issue:

http://download.parallels.com/desktop/v4/docs/en/Parallels_Explorer_Users_Guide/23687.htm
http://download.parallels.com/desktop/v4/docs/en/Parallels_Explorer_Users_Guide/23619.htm

I tried read both of those before I posted. The mounter works fine in 32 bit mode but does not in 64 bit mode. I get the following message in the attached image.

 

[Anupama A]

Hello,

Please follow the article below if windows is booting :
http://kb.parallels.com/en/4998

If it still does not resolve then perform windows repair:
http://kb.parallels.com/en/5138

 

[txrpls]

Neither o of those so;utions are relevant. There is no disk problem. I can use Parallel explorer and open the virtual hard disks for Ubuntu Linux, Windows 7 and my Windows XP Pro. I can mount all of the same when I boot into 32 bit mode. I have the problem when I boot the Mac into 64 bit mode. I can still open the virtual disks with Parallels Explorer, but they will not mount. This is not a chkdsk/repair problem! This is a 64 bit problem! I have also de-installed and reinstalled Parallels 4.0.3846.

 

[TakashiH]

Same Here, even in Parallels Desktop 5.0

I have exactly the same symptom, except that I'm using Parallels Desktop 5.0 (vs 4.0).
Hasn't there been any progress in Parallels Mounter for this 64 bit kernel issues ?