Parallels Toolbox license issues

[NavneetS1]

I have two permanent licenses for my two mac, Mac with Parallels Toolbox 2.6.1 is active (i believe it's desktop 13). Second mac has Desktop 14 but showing license expired?? second mac toolbox version is 3.6.1

Many thx
Navneet

 

[Maria@Parallels]

I have two permanent licenses for my two mac, Mac with Parallels Toolbox 2.6.1 is active (i believe it's desktop 13). Second mac has Desktop 14 but showing license expired?? second mac toolbox version is 3.6.1
Many thx
Navneet

Hi, we've checked your account and found your Parallels Toolbox subscription expired. Looks like that your second Parallels Toolbox subscription has been purchased separately. If not, please let us know.

 

[NavneetS1]

Hello Maria, I have checked my credit card statement and I have paid for parallel 14 permanent license and toolbox came with that, I didn't pay extra for toolbox.

Please note, I am not looking updated toolbox license as I am happy with old version came with parallel 14.

Also, I have two permanent license when i am logging in my account.

Many thx
Navneet

 

[Abishek]

Hi @NavneetS1 We have sent you a private message please do check your inbox and respond us to assist you better.