Parallels Tools Installation not possible

J

jebworks

Member
Here is the latest problem I have after installing Mac OS X Mavericks beta build on a virtual machine. Parallels Tools installation is returning a pop-up with the following message as per attached screen shot.

Ejecting that volume results in the system not loading properly after installing Parallels Tools. I have reported it using the report tool with the following report code: 97487-156287

Thanks for any feedback and solution.


JoeScreen Shot 2014-04-30 at 13.41.10.png
 
Hi Abdul,
That solved that problem. Now the install process for Parallels Tools doesn't complete. The VM freezes up during the restart process. The icon at the bottom reads that Parallels Tools are installed.
Also the cursor no longer appears inside the VM.
 
jebworks said:
Hi Abdul,
That solved that problem. Now the install process for Parallels Tools doesn't complete. The VM freezes up during the restart process. The icon at the bottom reads that Parallels Tools are installed.
Also the cursor no longer appears inside the VM.
Click to expand...

Hi Joe,

Glad to hear that your issue was resolved.
In order to check with your Parallels Tools issue, please generate a Problem Report ID as suggested at http://kb.parallels.com/9058 and reply us the Problem Report ID. So we can assist you better.
 
Here is the report ID number 43183320 for the freeze / lockup issue during restart after running Parallels Tools installer for Mac OS X Mavericks beta
 
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