Parallels Tools Support for Red Hat Enterprise Linux 7

[nbritton]

I'm running Parallels Desktop for Mac version 8 and I can't get Parallels Tools installed on my Red Hat Enterprise Linux 7 guest.

[root@localhost Parallels Tools]# uname -a && cat /etc/redhat-release
Linux localhost.localdomain 3.10.0-123.el7.x86_64 #1 SMP Mon Jun 30 12:09:22 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
CentOS Linux release 7.0.1406 (Core)

[root@localhost Parallels Tools]# cat /var/log/parallels-tools-install.log
2014-07-07T13:45:51-0400:

Parallels Tools 8.0.18619.1001606 Installer started.
2014-07-07T13:45:51-0400: Failed to setup console printk level.
2014-07-07T13:45:56-0400: execCmd: ./installer/pm.sh check_guest_tools 2>&1 [1]
2014-07-07T13:46:04-0400: Loaded plugins: fastestmirror, langpacks
Loading mirror speeds from cached hostfile
* base: mirror.umd.edu
No package dkms available.
Error: Nothing to do
2014-07-07T13:46:04-0400: execCmd: ./installer/pm.sh download_guest_tools 2>&1 [0]

Mon Jul 7 13:46:04 EDT 2014
Start installation or upgrade of Guest Tools
new version of parallels tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory
Start installation of prl_eth kernel module
make: Entering directory `/usr/lib/parallels-tools/kmods'
cd prl_eth/pvmnet && make
make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make -C /lib/modules/3.10.0-123.el7.x86_64/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet
make[2]: Entering directory `/usr/src/kernels/3.10.0-123.el7.x86_64'
LD /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/built-in.o
CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o
Building modules, stage 2.
MODPOST 1 modules
CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko
make[2]: Leaving directory `/usr/src/kernels/3.10.0-123.el7.x86_64'
make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
cd prl_tg/Toolgate/Guest/Linux/prl_tg && make
make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make -C /lib/modules/3.10.0-123.el7.x86_64/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg modules
make[2]: Entering directory `/usr/src/kernels/3.10.0-123.el7.x86_64'
CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c: In function ‘prl_tg_write’:
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:796:9: error: implicit declaration of function ‘PDE’ [-Werror=implicit-function-declaration]
struct tg_dev *dev = PDE(ino)->data;
^
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:796:31: error: invalid type argument of ‘->’ (have ‘int’)
struct tg_dev *dev = PDE(ino)->data;
^
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c: In function ‘prl_tg_init_one’:
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:1303:2: error: implicit declaration of function ‘create_proc_entry’ [-Werror=implicit-function-declaration]
p = create_proc_entry(proc_file, S_IWUGO, NULL);
^
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:1303:4: warning: assignment makes pointer from integer without a cast [enabled by default]
p = create_proc_entry(proc_file, S_IWUGO, NULL);
^
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:1305:4: error: dereferencing pointer to incomplete type
p->proc_fops = board_info[dev->board].fops;
^
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:1306:4: error: dereferencing pointer to incomplete type
p->data = dev;
^
cc1: some warnings being treated as errors
make[3]: *** [/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1
make[2]: *** [_module_/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2
make[2]: Leaving directory `/usr/src/kernels/3.10.0-123.el7.x86_64'
make[1]: *** [prl_tg] Error 2
make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make: *** [installme] Error 2
make: Leaving directory `/usr/lib/parallels-tools/kmods'
Error: could not build kernel modules
Error: failed to install kernel modules
2014-07-07T13:46:06-0400: execCmd: ./install --install [143]
2014-07-07T13:46:06-0400: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2014-07-07T13:46:18-0400: Exiting with code 1
[root@localhost Parallels Tools]#

 

[nbritton]

Parallels Tools seems to have issues with recent versions of Fedora as well: http://forum.parallels.com/showthread.php?281638-Parallels-Tools-support-for-Fedora-17-and-18

The new issue appears to be with kernel version 3.10, and newer. Kernel version 3.10 was released in June 2013. Parallels Desktop for Mac version 8 was released in September 2012. Parallels Desktop for Mac version 9 was released in September 2013. Kernel version 3.10 was, timely, released within one year of the release of Parallels Desktop for Mac version 8, and before the release of Parallels Desktop for Mac version 9. For those reasons, I request a fix be backported to Parallels Tools version 8.

 

[nbritton]

If you install Parallels Tools version 9 within the RHEL 7 guest it will work. Parallels version 8 complains that the Parallels Tools version is out of date and the Ptiagent64 (Parallels Update Agent) errors out, but other then that everything appears to be fully functional. The mouse works, the display is not fuzzy, and shared folders work... that's all I really care about.

If you're wondering how to get and install Parallels Tools version 9, when using Parallels Desktop for Mac version 8, here is how:

1. Download a copy of Parallels Desktop for Mac version 9: http://trial.parallels.com/index.php
2. Mount the downloaded dmg disk image file by double clicking on it.
3. Open a Terminal session, on the Mac host, and run: cp -p /Volumes/"Parallels Desktop 9"/"Parallels Desktop.app"/Contents/Resources/Tools/prl-tools-lin.iso ~/Documents/Parallels/"Parallels Tools Linux Version 9.iso";
4. In parallels, connect the cd-rom image that you just copied to ~/Documents/Parallels/Parallels Tools Linux Version 9.iso to the guest, i.e. Parallels > Devices > CD/DVD 1 > Connect image... > Documents/Parallels/Parallels Tools Linux Version 9.iso
5. In the guest, the cd-rom should automount, so just open a terminal session and run: sudo /run/media/*/Parallels\ Tools/install​

 

[dmw3]

Running into a similar issue with Parallels 10 and RHEL 7, when installing it comes up with an error when trying to download required components:
GCC
Kernel sources
Checked and these are already installed but the installer insists that they be downloaded.
Any help anyone?
RHEL 7 was running fine under Parallels version 9 and the Parallels Tools installed without problems.

 

[rkulikov]

Running into a similar issue with Parallels 10 and RHEL 7, when installing it comes up with an error when trying to download required components:
GCC
Kernel sources
Checked and these are already installed but the installer insists that they be downloaded.
Any help anyone?
RHEL 7 was running fine under Parallels version 9 and the Parallels Tools installed without problems.

If the problem is still actual, please share Tools installation log (/var/log/parallels-tools-install.log).