Parallels will not properly recognize USB security key

RobertB46

Bit poster
Parallels desktop 16 will not recognize a Deskey USB security required for software that I use for work. If I plug in a second USB device, magically the Deskey Security key will pop up as well. If I unplug the USB key it will not recognize the device again until another device is connected. OS X see's the key just fine under system information. If I connect the key and refresh information it appears.

This is very frustrating just buying a year subscription to what is now totally worthless software to me.
 
Parallels desktop 16 will not recognize a Deskey USB security required for software that I use for work. If I plug in a second USB device, magically the Deskey Security key will pop up as well. If I unplug the USB key it will not recognize the device again until another device is connected. OS X see's the key just fine under system information. If I connect the key and refresh information it appears.
This is very frustrating just buying a year subscription to what is now totally worthless software to me.
Hello, what is your second USB? Is it any specific USB drive?
 
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