Paralles Tools not working

J

JuanB2

Bit poster
Hi!!! When I try to instal the parallels tools it shows me a message that says that an error has ocurred, restart windows and try again. I do that and nothing happens. The message keeps showing.Can someone help me please??
 
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Hi,
I too am running windows 7 and parallels 11, on OSX El Capitain. I tried following the instructions you suggested here, I tried booting it from the D: Drive, I tried Putting the Tools on my C: Drive manually and installing it that way as suggested here: http://kb.parallels.com/en/112609
I tried re-installing parallels, and nothing has worked. I always get a message from the Parallels Tools installation agent saying "There was a problem updating parallels Tools."
Since installing Yosemite, My VM has been totally unable to connect to any internet network, be it Shared, Bridged, or Host-Only, The forums suggested it was probably because parallels tools wasn't installed, but that hasn't worked either.

Please help.
 
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Hi!! Well, it doesnt works either. The installation stops at 69%, then a pop up message appears saying that there was a problem and that I need to restart parallels. Then I do that but the problem just stays the same.
 
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